MD Brick - More Than Bricks
MD Brick - More Than Bricks in Minchinbury stands out for its professionalism and dedication. The team is known for their friendly and helpful demeanor, offering a wide range of high-quality products. Their customer service is commendable, with staff who are knowledgeable and a pleasure to deal with. The company's commitment to customer satisfaction is evident in their willingness to go the extra mile, such as arranging sample deliveries and site visits before delivery.
While the majority of experiences with MD Brick are positive, there have been instances of delivery issues and delays in response times. However, the company has shown a willingness to address and rectify these problems. Overall, MD Brick is a reliable choice for landscaping needs, with a strong reputation for quality and service.
Features and services of MD Brick - More Than Bricks
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Credit cards
- Debit cards
- NFC mobile payments
- On-site parking
MD Brick - More Than Bricks is in position 4 out of 5 in landscapers in Minchinbury
Customer Reviews
MD Brick - More Than Bricks has a rating of 4.6 out of 5 based on over 21 reviews on Google
MD Brick, Michinbury are a friendly, most helpful and a dedicated team. These guys are absolute professionals and their customer service is without doubt second to none. Given my lengthy dealings with MD Brick, rest assured you’ll be in excellent hands – BEST EVER! 😊 Victor @ Wahroonga
Have been trading with MD Brick for many years now. They offer a great range of products and their staff are knowledgable and a pleasure to deal with. I wouldn't hesitate recommending them to anyone. Thanks team
Bricks are nice, sure, but the delivery driver takes no care and the company takes no responsibility for their carelessness. Firstly, the two pallets of bricks were dropped side by side in the driveway so my wife was literally unable to access the front door, let alone get our pram into the house (I was overseas at the time of delivery so she had to ask our neighbour to assist getting in and out of the house for two days with our two kids). Secondly, the driver has run into my water main, and brick wall causing damage to the brick work and knocking the tap off the water main. After speaking to the company, apparently I needed to let them know within 48 hours for them to take responsibility. As mentioned, I have been overseas and the damage was not discovered until then. Over $350 in plumbing work for an urgent repair. Ask your driver if he remembers knocking the tap, the top was picked up and placed on the wall so I’m sure he can recall it. See the first photo, the brick pallet is 6" from the water main, precision dropping or maybe it took him a few goes. EDIT: Martin from MD Bricks called me and we discussed the issue and although their contracted delivery driver/company denied causing the damage they reimbursed me for the plumbing costs. Credit to the company, thanks.
Aydin and the team have been super helpful. They kindly offered to arrange to send out some brick samples to me to help match my existing brickwork. This help is very much appreciated when you work full time and can't easily get to Minchinbury. Thanks team - can't recommend you highly enough! Monique
Best service and price. Michael even visits the site before delivery if site is read for delivery. Easy to manage delivery. I am using MD bricks for several years.
Great range of products - especially liked the Bricks for the Future range. The staff were very helpful and the display was great
I don't know how good their stuff are about but I would give customer service a minus 1 star . I rang the company to get a quote for 8000 metalic blackstone bricks, 8tones of sand and 80 bags of cement . The lady took my phone and said someone will give you a call later that day. 2 weeks have gone and I'm still waiting for that call. I had to rang another company and order. Cost me nearly $16k but I'm happy coz they would return my call all the time. This company just lost an invoice of $16k. Customer service is really bad. Just avoid it if you can
Information about MD Brick - More Than Bricks
Address
MD Brick - More Than Bricks is located at 40 Eddie Rd, Minchinbury NSW 2770, Australia
Phone
The phone number of MD Brick - More Than Bricks is +61 2 9832 4644
Website
The website of MD Brick - More Than Bricks is: mdbrick.com.au
Business Hours
Monday: 07:00–16:00
Tuesday: 07:00–16:00
Wednesday: 07:00–16:00
Thursday: 07:00–16:00
Friday: 07:00–16:00
Saturday: Closed
Sunday: Closed