Lavita Outdoor Furniture Mount Waverley

I wish I had never shopped here. At first, we were very happy with the products and they performed as specified. That changed completely after the umbrella incident. I opened the umbrella on a day with no wind warnings and no noticeable wind. After about 20 minutes, the wind suddenly picked up so quickly that before I could react, the umbrella lifted around two feet off the ground and slammed back down. As you would expect, both tanks in the base were completely full of water and should have held them in place. I believed this was clearly a manufacturing defect. What followed from Lavita was nothing short of appalling. They responded by denying any responsibility and even provided incorrect information about the recorded wind speeds for that day. After I disproved their claims using official Bureau of Meteorology data, they continued to shift their position. They quoted multiple, inconsistent warranty standards and falsely claimed the umbrella was rated for winds up to 30 km/h, despite the recorded wind at the time being recorded at almost that exact speed. The lack of accountability and honesty was extremely disappointing, and I would not recommend this company to anyone. SAVE YOUR MONEY, DO NOT BUY HERE!!!

DO NOT BUY FROM LAVITA. HIGH PRICES, POOR QUALITY FABRIC. LAVITA DO NOT HONOUR THEIR WARRANTY. We paid nearly $5k for a Noosa Black Outdoor lounge set. Despite regular cleaning and following their instructions to clean with bleach, the couch developed mold, which has stained the grey couch a green colour. Lavita have refused to support via the warranty, blaming it on (I quote) "moisture or are kept in humid environments". This defeats the entire purpose of an outdoor lounge and it is clearly not of an acceptable quality or fit for the advertised purpose. Despite trying to resolve this, Lavita have stopped responding to my emails. Do not make my mistake. AVOID LAVITA.

We were served by Michael who helped us find an outdoor dining set. We were super happy with the one we selected, thankfully it was in stock as well. Michael was professional, approachable, and very transparent. Out of all the outdoor furniture shops we’ve been to, this one had the best products and they have great deals too!

Great experience at Lavita Outdoor Furniture. John was knowledgeable, patient, and genuinely helpful as we worked through options for our new outdoor lounge set. No pressure, just honest advice. Highly recommend.

Very clear communication on product, pricing, availability and delivery with 2 different sales staff. Once I receive the product that I have purchased today I will be more than happy to do a new positive review. It sees to be a very well organized business. Well done!

We love our sun lounges ! So far very comfortable & lux. New addition

We purchased sun lounges, a two-seater couch and an ottoman from the Noosa range. Very happy with the quality of our new outdoor furniture. Great experience with Lavita Outdoor. John was quick to respond to my online queries and John and the team were friendly and helpful at the Mount Waverley showroom. Thank you for the fabulous service!