OPSM Clifford Gardens

Overall experience with professionalism and care. Special mention to the lovely ladies on the front desk! Welcoming, courteous, and attentive.

Great friendly service all the ladys are lovely and very helpful. They have a great range of glasses to choose from, service was amazing

First time patients, attended as a 3 person family. Staff friendly, knowledgeable and accommodating, and optometrist seemed to nail our prescriptions well. However we decided to try these folks because we got sick and tired of the hard sell at our previous ones. Honestly if they badgered me one more time into getting a scan for which there were zero benefits from either Medicare or health fund I was seriously gonna hit something!! Unfortunately this practice not much different. We made it exquisitely clear, on no less than 3 occasions that we did not want ANY add-ons that our health fund would not contribute towards. They acknowledged these requests and appeared to "get it", but the sales talk encouraging us to get additional various coatings was still relentless, and I was absolutely furious when we got home and saw that they'd charged a non rebateable MOTZA for "multi coating" for our son's specs along with 5 other non rebatable add-ons for us. They're nice enough, but I guess we'll just keep shopping around. We can afford it, but the principle of sales folks ignoring our repeated requests is just too creepy for us.

I received amazing service from Jenna when I visited the store. She was extremely knowledgeable and was able to answer all my questions with ease. She is amazing at her job and would visit again in a flash if I needed to buy glasses or get mine adjusted again.

Danielle, Jenna and Kirsty made my first experience with glasses stress-free. Jenna helped me find a style that suited my face, and Kirsty ensured the perfect fit. Their friendly, natural conversation made the whole process easy.

Great service, great team, great range and very knowledgeable. Flexible payment options.

Recently moved to Toowoomba and found all of the staff at OPSM very friendly and helpful making my eye examination and glasses selection a very easy process. Great staff,product range and service. Thanks.