Total Tools Ashfield
Total Tools Ashfield offers a commendable range of tools and equipment, backed by a team with notable expertise. The staff's knowledgeable service stands out, with many customers appreciating the detailed explanations and assistance provided. However, experiences can vary, as some have encountered less welcoming interactions, particularly towards closing time.
Despite some inconsistencies in customer service, the store maintains a reliable stock and a generally positive reputation. The price match guarantee has been a point of contention, with some customers finding it less favorable compared to competitors. Overall, Total Tools Ashfield presents a solid option for tool enthusiasts, with room for improvement in service consistency.
Features and services of Total Tools Ashfield
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Assembly service
- Quick visit
- Credit cards
- Debit cards
- NFC mobile payments
- Free parking lot
- Paid parking lot
Total Tools Ashfield is in position 17 out of 40 in garden centers in Ashfield
Customer Reviews
Total Tools Ashfield has a rating of 4.5 out of 5 based on over 151 reviews on Google
Went to order a very small part for A Makita rivet gun. The gent serving me was super helpful and ordered it for me even though it was only a < $2 part. Very good service! Their range of tools is excellent and the team know their stuff.
Don’t usually post reviews, the bloke who walks like he got pegged last night is one rude person. Was 5:25 and was trying to get me out the door. As soon as 5:30 hit he said in the rudest way I need to get out of the store I just dropped over $1000 in store. Learn how to be in sales cuzzy was v close to just walking out. Big shout out to the young ginger guy though full of energy and helpful. Chinese fella was nice also. What a shame Will be heading to syd tools from now on 🙁
Excellent customer service. Alan explained all the differences between the tools clearly, and you could see his care and passion in the way he served me. Truly impressed.
Decided time to buy an electric saw. The team as always explained the considerations in each type. Then LUKE went above and beyond and on a pallet, allowed me to view both machined in action , thereby confirming my choice. Thank you LUKE. Awesome customer service
Best service Customer service is always knowledgeable
Total Tools Ashfield are super reliable, plenty of stock on hand & very friendly & helpful staff. 5 Stars all round, thanks guys! ⭐️
Go to Bunnings. Total Tools do not give truly fair conditions with their "Price Match Guarantee"
Information about Total Tools Ashfield
Address
Total Tools Ashfield is located at Building 1/554 Parramatta Rd, Ashfield NSW 2131, Australia
Phone
The phone number of Total Tools Ashfield is +61 2 9166 2840
Website
The website of Total Tools Ashfield is: totaltools.com.au/storelocator/ashfield
Business Hours
Monday: 07:30–17:30
Tuesday: 07:30–17:30
Wednesday: 07:30–17:30
Thursday: 07:30–19:00
Friday: 07:30–17:30
Saturday: 08:00–16:00
Sunday: 09:00–16:00
