Memory Lane of Ascot Vale
📍 Garden centers in Ascot Vale
Memory Lane in Ascot Vale stands out for its warm and personalized service, making it a delightful destination for home improvement needs. The store offers an extensive range of architectural hardware and vintage lighting, with knowledgeable staff like Pam and Ryan providing expert guidance. Their attention to detail and willingness to go the extra mile ensure a smooth shopping experience.
While the majority of experiences are positive, it's important to note that there have been isolated incidents of miscommunication and delays. However, the overall quality of products and customer service makes Memory Lane a recommended choice for those seeking unique and stylish home enhancements. The family-run business's commitment to customer satisfaction is evident in their prompt and helpful assistance.
Features and services of Memory Lane of Ascot Vale
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Transgender safe space
- Quick visit
- Credit cards
- Debit cards
- NFC mobile payments
- Free of charge street parking
Memory Lane of Ascot Vale is in position 19 out of 24 in garden centers in Ascot Vale
Customer Reviews
Memory Lane of Ascot Vale has a rating of 4.5 out of 5 based on over 22 reviews on Google
This place is a delight! Dealing with Pan and her family has been the best part of our renovation. They have biggest and most gorgeous range I've ever seen. The family dynamic is so warm and very helpful. Once i decided (finally) on my kitchen handles the process was fast and easy. I would highly recommend.
Ryan made an experience which could have been daunting, an easy and enjoyable one. We have chosen some gorgeous door hardware for our new kitchen which adds the perfect finishing touch. You cannot beat the quality and range of products available at Memory Lane combined with brilliant, personalised customer service. Would never go anywhere else.
Jam packed with display boards of architectural hardware. Ie door handles and cupboard handles. Interesting selection of vintage lighting. Spare glasses and lights from.our best Australian importers. If you live on that side of town give them a call. You wont be disappointed.
Wonderful service. Pam is so friendly and patient and helpful. We bought lights from this store and Pam helped us select the right ones for our home. We were prepared to ordered extra fittings for lights but she told us this was not necessary and so saved us money. We recently ordered brass fittings and they arrived the next day. Very happy with the service provided by her
We had only the best experience with this family business. Ryan was extremely helpful when we first where enquiring about our light fittings. He spent quality time with us even though he was so busy. He also delivered them to our home and even came back the next day to deliver a connection we needed for installation. We highly recommend this business, not only for their beautiful lighting, but for their exceptional service.
We came across Memory Lane on Instagram and enquired about a sign. The communication, service and turnaround time was faultless, very efficient and all done via online and text - very smooth process. Quality of the sign was of high standard. I am sure we will be referring back to your products throughout our renovation. Thank you Ryan, we highly recommend your business.
My previous, highly critical review of this business has been removed by Google for which I may only assume that the owners have marked it as being inappropriate, which it wasn’t, it was jolly well scathing for which I’ll start again, and keep persisting. This small shop has an interesting range of period lighting, we ordering two lamps and leaving a 50% deposit, being asked to return in a month as the items needed to be ordered from a supplier in Adelaide, fair enough. A month later, we returned, the lamps weren’t there, we speaking to a chap who identified himself as the owner could find no record of our order although we produced the receipt. Then, the lies started cascading from his mouth, "...the supplier’s website is down...they’re not answering their phone or emails...my wife does the bookkeeping, she only works on Tuesday and Thursday, she’s been sick...&c", it sounding very much like a schoolchild’s, "the dog ate my homework." Avoid this business, there are much better ones around.
Information about Memory Lane of Ascot Vale
Address
Memory Lane of Ascot Vale is located at 433 Mt Alexander Rd, Ascot Vale VIC 3032, Australia
Phone
The phone number of Memory Lane of Ascot Vale is +61 3 9370 6765
Website
The website of Memory Lane of Ascot Vale is: memorylane.net.au
Business Hours
Monday: Closed
Tuesday: 10:00–17:30
Wednesday: 10:00–17:30
Thursday: 10:00–17:30
Friday: 10:00–17:30
Saturday: 10:00–15:00
Sunday: Closed